Voice Recognition Improves Hospital ER Care
Tiffani Mozingo, administrator for the Picture Archiving and Communication System (PACS) at Sky Lakes Medical Center, in Klamath Falls, Ore. had some dramatic news to report at a recent Medicexchange conference on patient safety. The PACS expedited diagnosis and treatment by getting radiological information into physician’s hands more quickly and with greater accuracy.
Use of this technology enabled Sky Lakes to reduce average TAT (turnaroundtime) for normal reports to the emergency room from almost 78 hours in November 2006, to 5.4 minutes in November 2007. Abnormal reports take less than 15 minutes. The reporting system also yielded a substantial economic benefit. Once Sky Lakes went “live” with the reporting suite, the hospital was able to reassign all 10 of its radiology transcriptionists.
This represents an astonishing improvement, and shows the potential for the immediacy and efficiency of speech technology. It suggests an exponential growth in a wide variety of uses for voice recognition software.






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April 16th, 2009 at 4:06 am
sounds nice, but isn’t it TOO HARD to believe? It was 78 hours and now 5 minutes? I can HARDLY believe that one! i think it’s quite incredible!